Can I place an order if I live outside the US?
You may call us during business hours at 1 877 873 2410 to place an order. If we get our voice mail please leave a message as we will call you back at our earliest opportunity. Unfortunately, due to Manufacturer's regulations that we must adhere to, at this time we are unable to ship any Cosmedix items to customers outside the USA. However we will continue to ship inside the US. If you are looking to place an order for NON Cosmedix items please call us to place a phone order. Thank you in advance for your patience.
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Where is my order?
To check the status of your internet order please use our your account page. With your account you can track all of your orders, print receipts and create a favorites list. For all phone orders please call us at 1 877 873 2410 for order status or e mail us at contact@cosmeticsskincareproducts.com and we will be happy to provide you with your order status.
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How long does it take for International shipping?
We use UPS Global Expedited shipping which generally only takes 2-3 days to deliver once the order has left our warehouse.It can take up to 10 days. Please see our shipping policy section for additional information.
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How long does it take to ship via UPS Ground
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How can I find out shipping costs?
All shipping costs are calculated by weight and are available when viewing your shopping cart before checkout. Any e mail requests for shipping inquiries will not be returned as all shipping information is available from your shopping cart.
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How can I contact you?
Please call us during business hours at our toll free number for inquiries or questions regarding your order. Click on the Contact Us button in the main menu for hours and phone number. Unfortunately due to time constraints we will not be able to reply to shipping inquiries or retail/clinic locations via e mail. We have provided all information on site.
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Which products should I use?
At Cosmedixskincare.com, we are happy to provide you with the best in quality skin care, however it is necessary to obtain skin care advise and recommendations through your local skin care professional. We can not possibly analyze and recommend properly without seeing the clients skin. Please feel free to reference our resources section for product via skin type and other continually updated skin care assistance. We thank you for your business!
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Where can I find a Skin Clinic to receive Cosmedix facials and corrective peels?
We are a Cosmedix retailer and skin clinic in California. To find a retailer or skin clinic near you please call 1 800 Cosmedix and you will be assisted. E mails regarding store locations will not receive reply and should contact the above number for assistance.
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Who do I contact for professional puchasing?
If you are a licensed clinical esthetician and are looking for information regarding carrying Cosmedix in your clinic please call Cosmedix directly at: 1 800 cosmedix
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